1. Overview
El Kei Communications LLC (“Company,” “we,” “us,” or “our”) is committed to providing high-quality products and services. We stand behind our Acquisition Profits System, & Acquisition Profits Accelerator programs (“Program”) and offer a refund policy to ensure your satisfaction.
2. Refund Eligibility
To be eligible for a refund, you must meet the following criteria:
• You must have purchased the Program directly from us.
• Your request for a refund must be made within 90 days of the original purchase date of Acquisition Profits System and within 90 days of purchase of Acquisition Profits Accelerator. Any refunds requested or chargebacks issued beyond this period will be considered null and void.
• You must provide proof that you have engaged in or completed less than 50% of any purchased programs as outlined in Section 5.
3. How to Request a Refund
If you are not completely satisfied with the Program, you can request a refund by following these steps:
1. Contact Us: Send an email to our support team at support@acquisitionprofits.com with the subject line “Refund Request - Program Name.” Please make sure to include the name of the program you are requesting a refund for.
2. Include Details: In your email, please include the following information:
• Your full name.
• The email address used for the purchase.
• The order number (if available).
• A brief explanation of why you are requesting a refund.
• Proof of participation: Documentation showing that you have engaged in or completed less than 50% of any purchased program (e.g., progress reports, completed exercises, or other verifiable proof).
4. Processing Refunds
Once we receive your refund request, we will review it and notify you of the approval or rejection of your refund within 7 business days. If your refund is approved, we will process the refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
5. Conditions
• Timely Request: Refund requests must be made within 90 days of the original purchase date for Acquistion Profits System or within 90 days of the original purchase date of Acquisition Profits Accelerator, following the instructions in the “How to Request a Refund” section above.
• Proof of Participation: Refunds will only be granted if the customer provides evidence that they have engaged in or completed no more than 50% of any program. Requests made without this proof will be denied.
• Non-Refundable Items: Any refunds requested or chargebacks issued following the 90-day period will be considered null and void.
• Disputes and Chargebacks: Any disputes filed by the customer, including chargebacks, retrievals, or similar claims, will be considered invalid under this policy. We reserve the right to use this refund policy as evidence against the customer in any chargeback disputes or legal proceedings.
6. Contact
If you have any questions or concerns about our refund policy, please contact us at:
Email: support@acquisitionprofits.com