Refund Policy
Effective Date: October 14, 2026
1. Overview
El Kei Communications LLC dba Acquisition Ace ("Company," "we," "us," or "our") is committed to providing high-quality products and services. This Refund Policy applies to the following (together, the "Program"):
 - The Acquisition Profits System
 - The Acquisition Profits Accelerator
 - The VIP Upgrade, including the Acquisition Profits Accelerator access that comes with it
 - Any associated bonuses, downloadable materials, or resources provided through our online course platform or other digital platforms
The free live training with Ben Kelly is free to attend, so no refund applies to it.
We Scale Creators LLC acts as a marketing and operational partner supporting certain aspects of the Company's programs and services. References to "Company" within enforcement and protective provisions include We Scale Creators LLC and its respective owners, officers, directors, employees, contractors, affiliates, agents, successors, and assigns.
By purchasing any product from the Company, you ("Customer," "User," or "Participant") acknowledge and agree to the terms of this Refund Policy.

2. Refund Eligibility: Acquisition Profits System and Acquisition Profits Accelerator
This section applies to the Acquisition Profits System and to the Acquisition Profits Accelerator when purchased on its own. To be eligible for a refund, you must meet the following criteria:
 - You must have purchased the Program directly from us.
 - Your request for a refund must be made within 90 days of the original purchase date of Acquisition  Profits System and within 90 days of purchase of  Acquisition Profits Accelerator. Any refunds requested or chargebacks issued beyond this period will be considered null and void.
 - You must provide proof that you have engaged in or completed no more than 50% of any purchased programs as outlined in Section 7.

3. Refund Eligibility: VIP Upgrade
This section applies to the $97 VIP Upgrade, including the Acquisition Profits Accelerator access that comes with it.
30-Day Money-Back Guarantee: If you don't find value in the VIP Upgrade, email us within 30 days of your purchase date and we will refund the full amount you paid.
No Proof Required: You do not need to provide proof of participation to receive a VIP Upgrade refund.
Time Limit: Any refunds requested or chargebacks issued beyond the 30-day period will be considered null and void.

4. How to Request a Refund
All refund requests must be submitted in writing. If you are not completely satisfied with the Program, you can request a refund by following these steps:
Contact Us: Send an email to our support team at support@acquisitionprofits.com with the subject line "Refund Request - Program Name." Please make sure to include the name of the program you are requesting a refund for (for example, "Refund Request - VIP Upgrade").
Include Details: In your email, please include the following information:
 - Your full name.
 - The email address used for the purchase.
 - The date of purchase and the order number (if available).
 - A brief explanation of why you are requesting a refund.
 - Proof of participation (Acquisition Profits System and Acquisition Profits Accelerator purchased on its own only): Documentation showing that you have engaged in or completed no more than 50% of any purchased program (e.g., progress reports, completed exercises, or other verifiable proof).

5. Processing Refunds
Once we receive your refund request, we will review it and notify you of the approval or rejection of your refund within 7 business days. If your refund is approved, we will process the refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

6. Revocation of Access Following Refund
If a refund is approved, your license to access the applicable product and any associated materials ends immediately. Upon issuance of a refund:
 - access to the online course platform, and for VIP Upgrade refunds, the VIP Room, the VIP recordings, and the Acquisition Profits Accelerator, will be revoked
 - all downloaded digital materials must be permanently deleted from your devices
 - you must stop using or accessing any program content, including proprietary templates, tools, and resources
 - Continued use, distribution, or reproduction of program materials after a refund has been issued may constitute unauthorized use of intellectual property.

7. Conditions
Timely Request: Refund requests must be made within 90 days of the original purchase date for Acquisition Profits System or Acquisition Profits Accelerator purchased on its own, or within 30 days of the original purchase date for the VIP Upgrade, following the instructions in the "How to Request a Refund" section above.
 Proof of Participation: For the Acquisition Profits System and the Acquisition Profits Accelerator purchased on its own, refunds will only be granted if the customer provides evidence that they have engaged in or completed no more than 50% of any purchased program. Requests made without this proof will be denied. This condition does not apply to the VIP Upgrade.
Non-Refundable Items: Any refunds requested or chargebacks issued following the applicable refund period (90 days or 30 days, as described above) will be considered null and void.
Other Grounds for Denial: Refunds may also be denied for fraudulent refund claims, abuse of the refund policy, violation of the Terms of Service, evidence of misuse of program materials, or repeated refund requests from the same individual.
Disputes and Chargebacks: Any disputes filed by the customer, including chargebacks, retrievals, or similar claims, will be considered invalid under this policy. We reserve the right to use this refund policy as evidence against the customer in any chargeback disputes or legal proceedings.

8. Chargebacks and Payment Disputes
By purchasing the Company's products, you agree not to initiate a chargeback with your payment provider without first contacting the Company to attempt to resolve the issue. Initiating a chargeback without contacting the Company constitutes a breach of the Terms of Service. In the event of a chargeback:
 - access to the purchased products may be terminated immediately
 - the Company may submit evidence of purchase and acceptance of the Terms of Service in the dispute process
 - the Company reserves the right to pursue recovery of associated costs where permitted by law

9. No Guarantee of Business Results
This Refund Policy applies solely to the purchase price of the Program. The Company does not guarantee any business results, income levels, cash flow, or financial outcomes. Dissatisfaction with personal business results, market conditions, or financial outcomes does not independently constitute grounds for a refund beyond the applicable refund period.

10. Governing Law
This Refund Policy shall be governed by and construed in accordance with the laws of the State of Florida. Any disputes relating to this Refund Policy shall be resolved in accordance with the dispute resolution provisions set forth in the Company's Terms of Service.

11. Contact Information
If you have any questions or concerns about our refund policy, please contact us at:
El Kei Communications LLC dba Acquisition Ace
Business Address: 164 5th St., Bonita Springs, Florida 34134
Support Email: support@acquisitionprofits.com

Acquisition Profits

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